A clear ticket trail means fewer repeated complaints and faster turnaround — tenants can see their issue is being handled, and your team has a record of every fix.
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Tickets & Complaints
When a tap leaks or Wi-Fi drops, tenants raise a ticket instead of calling around. Your team assigns it, tracks progress and closes it out — with a full history of who did what and when.
Capture complaints
Tenants log complaints directly in AnyRent, with details and context, instead of relying on phone calls that get forgotten.
Assign to staff
Route each ticket to the right person — maintenance, security or management — so nothing falls through the cracks.
Track to resolution
Every ticket has a status and timeline, so you can see what's open, what's overdue, and what's been resolved.
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Join property owners running hostels, PGs and co-living on AnyRent.